Trouble shooting? Not working? Fastest way to get your form running
Please do before chatting with us!
Tobias
Last Update hace 2 años
It will save you time and could solve your issue...
- Please check installed plugin version (latest see here)
- Please clean cache.
- Check PHP if 7.4+,
- Critical health issue (yourdomain.com/wp-admin/site-health.php?tab=debug)
- Deactivate plugins, use default theme to test
See video below please how to do it without user see it on frontend
Sorry for your experience,
If issue is still there:
- Browser console error message
- Steps to reproduce
- any special plugin, settings you are using
- Record a screencast with this free chrome Add-on https://chrome.google.com/webstore/detail/screencastify-screen-vide/mmeijimgabbpbgpdklnllpncmdofkcpn
- If issue in frontend:
- Clean cache
- Do screencast when you are not logged in (like your attendees will do)
- Test in an browser incognito window
- Please also give a url, to a published webinar so we can test too