Trouble shooting? Not working? Fastest way to get your form running

Please do before chatting with us!

Tobias

Last Update vor 23 Tagen

It will save you time and could solve your issue...

  1. Please check installed plugin version (latest see here)
  2. Please clean cache.
  3. Check PHP if 7.4+,
  4. Critical health issue (yourdomain.com/wp-admin/site-health.php?tab=debug)
  5. Deactivate plugins, use default theme to test
    See video below please how to do it without user see it on frontend

Sorry for your experience,
If issue is still there:


0. Please give us as much details as possible on your topic like
  • Browser console error message
  • Steps to reproduce
  • any special plugin, settings you are using
  1. Record a screencast with this free chrome Add-on https://chrome.google.com/webstore/detail/screencastify-screen-vide/mmeijimgabbpbgpdklnllpncmdofkcpn
  2. If issue in frontend:
  • Clean cache
  • Do screencast when you are not logged in (like your attendees will do)
  • Test in an browser incognito window
  • Please also give a url, to a published webinar so we can test too


Best regards the WOW Styler Team

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